11. Add Support Requests

When a client experiences technical or other issues, he or she can file a support request through the Project Site interface. A team member may also file a request through the project site by clicking on the link "Go to Project Site" at the top of any team site page, selecting the appropriate project, and clicking on "Support" on the left-hand side of the page. The "Add Support Request" Page will appear with following fields:

After clicking the "Submit" button, the "Support" results page will appear and give the team member an opportunity to respond immediately with a support response.